We’re always on the look-out for enthusiastic individuals who share our passion for great beer and good people. Our family of bars and bottleshops span across London and are continuously growing. We are occasionally adding to our teams as we strive to bring the best drinking experience to you all. You can check our vacancies here.

The Queen's Head

Supervisor @ The Queen’s Head

∙ King's Cross, London
∙ £11.70
∙ The Queen's Head

Full time Supervisor @ The Queen’s Head

  • The Queen’s Head, Kings Cross (WC1X 9NB)

Once upon a time, 10 years ago, when Mother Kelly’s was but a distant dream, we opened the doors of a lovely old Victorian pub in the heart of Kings Cross. Brimming with great craft beer, incredible scotch, amazing live music (we have incredible jazz musicians come and serenade us twice a week) and bags of charm, this pub is where our journey began!

What we’re offering

• £11.70 an hour
• Staff discount on draught and bottled beers across all of our venues
• Paid brew days at a range of breweries
• Brewery and distillery visits and tours, trips to beer festivals
• Full induction, training, support and career progression
• A flexible workplace where you can grow & gain experience
• A supportive, fun and professional place to work

What we’re looking for:      

  • You’re positive, you care, you’re self-motivated and you want to be part of a team.
  • You have good experience working in busy bar environments.
  • You have experience of running shifts, cashing up and key holding.
  • You have an appetite for great beer and a thirst to expand your knowledge.
  • You’re passionate about good service and have a genuine desire to learn and create positive and memorable experiences for your customers.
  • You have drive to develop professionally and help the company grow.
  • You have the legal right to work in the UK and a good grasp of written and spoken English.

Maintaining Controls and Standards

  • Ensure that all operating procedures are adhered to, in line with company policy, ensuring the safety and security of our customers and staff

Providing a brilliant experience for our customers

  • Deliver excellent customer service and maintain a high standard of customer management, at all times
  • Help develop, support and lead a workplace culture focused on delivering an outstanding experience for our customers


  • Be confident and self-motivated
  • Demonstrate a passionate commitment to the business
  • Be able to prioritise duties

Personal integrity

  • Be honest, reliable, trustworthy and respectful
  • Maintain excellent time-keeping and attendance
  • Be professional at all times

Team work

  • Follow instruction and delegation from your manager and provide them with your full support.
  • Create a close, supportive leadership team
  • Always be a good team player
  • Build and maintain good relationships with all team members
  • Be willing to take on jobs to balance the team workload

Developing self and others

  • Be motivated to learn and develop self
  • Seek feedback and invest time in personal development
  • Supervise, train and develop others
  • Coach, guide and give feedback to others

Think you would be a good fit for the team? Get in touch and send us a blind CV (no gender, no age nor ethnicity mentioned) and cover letter.