• The Queen’s Head, Kings Cross (WC1X 9NB)
  Supervisor

Once upon a time, 10 years ago, when Mother Kelly’s was but a distant dream, we opened the doors of a lovely old Victorian pub in the heart of Kings Cross. Brimming with great craft beer, incredible scotch, amazing live music (we have incredible jazz musicians come and serenade us twice a week) and bags of charm, this pub is where our journey began!

What we’re offering

• £11.70 an hour
• Staff discount on draught and bottled beers across all of our venues
• Paid brew days at a range of breweries
• Brewery and distillery visits and tours, trips to beer festivals
• Full induction, training, support and career progression
• A flexible workplace where you can grow & gain experience
• A supportive, fun and professional place to work

What we’re looking for:      

• You’re positive, you care, you’re self-motivated and you want to be part of a team.
• You have good experience working in busy bar environments.
• You have experience of running shifts, cashing up and key holding.
• You have an appetite for great beer and a thirst to expand your knowledge.
• You’re passionate about good service and have a genuine desire to learn and create positive and memorable experiences for your customers.
• You have drive to develop professionally and help the company grow.
• You have the legal right to work in the UK and a good grasp of written and spoken English.

Maintaining Controls and Standards

• Ensure that all operating procedures are adhered to, in line with company policy, ensuring the safety and security of our customers and staff

Providing a brilliant experience for our customers

• Deliver excellent customer service and maintain a high standard of customer management, at all times
• Help develop, support and lead a workplace culture focused on delivering an outstanding experience for our customers

Drive

• Be confident and self-motivated
• Demonstrate a passionate commitment to the business
• Be able to prioritise duties

Personal integrity

• Be honest, reliable, trustworthy and respectful
• Maintain excellent time-keeping and attendance
• Be professional at all times

Team work

• Follow instruction and delegation from your manager and provide them with your full support.
• Create a close, supportive leadership team
• Always be a good team player
• Build and maintain good relationships with all team members
• Be willing to take on jobs to balance the team workload

Developing self and others

• Be motivated to learn and develop self
• Seek feedback and invest time in personal development
• Supervise, train and develop others
• Coach, guide and give feedback to others